Pricing
One simple meter: messages
A flat monthly fee per user with a generous pool of included messages. Go over and you only pay a small per-message rate — never a surprise invoice. Every plan starts with a 14-day free trial.
Lite
For an individual practitioner getting started.
$500/user/mo
14 days free, then $500/user/mo. Cancel anytime.
Start 14-day free trial- 3,000 messages / user / mo
- then $0.30 per message
- Up to 500 active patients
- 1 GB knowledge base
- Voice & audio transcription
- Standard email support
No card required to start your trial.
Most popular
Core
For practices collaborating on patient care.
$1,000/user/mo
14 days free, then $1,000/user/mo. Cancel anytime.
Start 14-day free trial- 8,000 messages / user / mo
- then $0.25 per message
- Up to 2,000 active patients
- 10 GB knowledge base
- Everything in Lite, plus:
- Team & multi-clinic management
- Patient engagement analytics
- Priority email support
No card required to start your trial.
Scale
For high-volume groups and multi-location practices.
$2,000/user/mo
14 days free, then $2,000/user/mo. Cancel anytime.
Start 14-day free trial- 32,000 messages / user / mo
- then $0.20 per message
- Up to 8,000 active patients
- 40 GB knowledge base
- Everything in Core, plus:
- Audit log
- Named success manager
No card required to start your trial.
Bigger needs? Talk to us about Enterprise for custom volume, a dedicated contract, and a BAA.
Questions
Frequently asked
What counts as a message?
One AI reply to a patient — whether they typed or spoke — counts as a single message. Included messages are pooled across your whole team and reset each billing period.
What happens if we go over?
Nothing breaks. Extra messages are billed as overage at your plan's per-message rate (which drops as you size up), and we email you at 80% and 100% of your allowance so there are never surprises.
Are patients or storage metered?
No — only messages are metered. The patient and knowledge-base limits are generous guardrails against abuse, not meters you pay into.
Is there really a free trial?
Yes — every account starts with a full 14-day free trial, and no card is required to start. When you're ready, upgrade to a plan and billing begins right away. Cancel anytime.
How does pricing scale with my team?
You pay a flat monthly rate for each user with full workspace access. Add or remove people anytime; changes are prorated to your billing cycle.
Can I change plans later?
Absolutely — upgrade, downgrade, or add users at any time; changes are prorated to your billing cycle.
Start free. Decide later.
Set up your assistant today and see the hours add up before you pay a cent.