Now onboarding clinic partners

Your practice's knowledge,
instantly accessible to
every patient.

An AI assistant that answers patient questions directly from your own clinic's documents and guidelines — accurately, around the clock, with a citation every time.

Start your free trial View pricing
14 days free · card required, no charge until your trial ends
md-aid.com/c/wang-surgical
When can I shower after my gallbladder surgery?
Post-Operative Care Guide.pdf · p.3
? When can I take a shower?? How long until I can drive?? Is my incision supposed to be red?? When do I stop the antibiotics?? Can I travel after surgery?? What can I eat tonight?? When is my follow-up?? Is this level of pain normal?? Can I take ibuprofen?? When can I take a shower?? How long until I can drive?? Is my incision supposed to be red?? When do I stop the antibiotics?? Can I travel after surgery?? What can I eat tonight?? When is my follow-up?? Is this level of pain normal?? Can I take ibuprofen?
40%
Fewer repeat support calls
<10 min
To set up — zero coding required
24/7
Patient answers, every day
How it works

Live in under ten minutes

No integrations, no engineering. Upload what you already have and your assistant is ready.

1

Upload your materials

Drag and drop your clinic's PDFs, policies, and audio recordings into your secure Knowledge Base. We handle the rest.

2

Ground the assistant

Your assistant answers patients only from your approved documents - and cites the exact source every time.

3

Free up your team

Clinicians and staff spend less time fielding repeat questions, and more time on the patients who need them most.

Grounded, not generic

Answers from your clinic — not the open internet.

Generic chatbots guess. MDAid only answers from the materials you upload, and shows the source behind every response so your team stays in control.

  • Every answer cites the exact document and page
  • Nothing is invented beyond your approved content
  • Plain-language model rules you write and toggle
  • High-risk messages routed to a human instantly
Knowledge base · 14 sources
Is it normal for my incision to be a little red?
A little redness right at the incision edges is normal early on. But if it's spreading, warm, or comes with fever or drainage, please contact the clinic right away.
Pain Management Protocol.pdf · p.1
Built for trust

Safe enough for a clinical setting

Every safeguard a practice needs to put an AI in front of patients with confidence.

Cited every time

Each answer links to the exact document and page - no black-box guessing.

Escalates emergencies

High-risk language is detected and routed to a human on your team instantly.

Rules you control

Write plain-language model rules for tone, scope, and limits - and toggle them anytime.

Built for clinical practice

Enterprise features, practice-ready

Everything you need to deliver a concierge-level patient experience, securely.

Strict guardrails

Built-in emergency detection escalates high-risk messages straight to your clinical inbox.

Transparent citations

Every answer links to the exact source document, so your team can audit any conversation instantly.

Organized knowledge

Sort materials into topic buckets - clinical, literature, policies - so it's clear what to add and easy to find.

Care analytics

See what patients ask most, how many hours you've saved, and which answers get flagged for review.

HIPAA-ready

Encryption in transit and at rest, full audit logs, and clinical-grade compliance. A Business Associate Agreement is required for Standard mode.

Any format

PDFs, Word docs, plain text, or recorded briefings - upload what you have, no reformatting required.

Ready to upgrade your patient experience?

Join the clinics saving hours every week while delivering better care.

14 days free · cancel anytime